The Abingdon Medical Practice

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2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.'Debt deterring would-be doctors'The prospect of high student debt and increased pension contributions could discourage young people from entering medicine, a senior doctor warns.Sat, 19 May 2012 12:12:52 GMThttp://www.bbc.co.uk/news/health-18128637#sa-ns_mchannel=rss&ns_source=PublicRSS20-saDieting 'safe for pregnant women'Dieting in pregnancy is safe and does not carry risks for the baby, a review of research has suggested.Fri, 18 May 2012 01:36:38 GMThttp://www.bbc.co.uk/news/health-18101423#sa-ns_mchannel=rss&ns_source=PublicRSS20-saKids' cardiac service criticisedAn independent panel says cardiac services at Glasgow's Sick Children's Hospital "may be unsafe if critical staffing problems are not addressed".Fri, 18 May 2012 12:25:37 GMThttp://www.bbc.co.uk/news/uk-scotland-glasgow-west-18117882#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa

Dr Corbett, Dr Kilduff, Dr Chua, Dr Raby & Dr MacInnes

88-92 Earls Court Road
Kensington
London W8 6EG

Tel Number: 020 7795 8470
Fax Number: 020 7795 8480

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

WELCOME TO THE PRACTICE

The Abingdon Medical Practice is situated beside Pembroke Square in the ward of Abingdon close to Kensington High Street. Our surgery is located on the ground and first floors of the building. It is designed to allow ease of access for all and a lift is available for those who are unable to use the stairs. We regret that there are no parking facilities at the surgery.

The practice works in conjunction with the Kensington and Chelsea Primary Care Trust (PCT) who manage the provision of NHS general practice services within the area. We are also available to see patients on a private basis - consultation fees available on request.

Practice News and Notices

The Abingdon Old Newsletters and reports will also available in full at www.abingdonmedical.co.uk where you can sign up to have them emailed to you or to have access to EMIS web booking. The Spring 2012 newsletter will be out in April 2012. Below is the latest Patient Forum action plan together with the Winter 2011 newsletter.

ABINGDON MEDICAL PRACTICE SPRING NEWSLETTER 2012

STAFF NEWS

We would like to welcome Dr Navjoyt Ladher to our team as the new registrar. She has worked at Chelsea and Westminster and Charing Cross Hospitals before, and will be working closely with Dr Kilduff. She is already out and about, introducing herself, and looks forward to meeting you all.

CAN’T GET AN APPOINTMENT – NOT ABLE TO CALL THE SURGERY?

Why not register for EMIS Access – this allows access to all our available medical appointments (excluding emergency appointments and those in the next 2 days where you will still need to ring the practice).

The EMIS access system also allows you to cancel any of your appointments you cannot make – so please make and cancel your own appointments.

Details on registering for this can be found on our Website – www.abingdonmedical.co.uk

A letter with registration information can be printed for you from Reception or if you have a secure email you can use the website to request an email with your registration information.

The initial registration letter gives our practice ID number (9521), your Access ID and a starting PIN number. You then use this information to register on the EMIS Access site and create a password. Once this has been done you are ready to go.

REPEAT MEDICATION

Please allow 2 working days before collecting your prescription. Please note we are unable to accept requests over the telephone so please do not ask. All requests must be in writing, either by hand, by fax or by email (abingdonmedical@nhs.net).

RINGING FOR RESULTS

Please avoid ringing for results first thing in the morning as the phones and staff are very busy with those ringing to obtain emergency appointments.

JOIN OUR PATIENT FORUM

A Big THANK YOU to those who are already members of the patient forum and give up their time to help us maintain our standards of care. We still need more members, if you would be interested in joining please let one of the Reception staff know.

The action plan agreed with the forum is now available on the website below.

THE PATIENT FORUM ACTION PLAN 2011-2012

The report on the survery you completed in 2011 was presented to the Patient Forum on Monday 10th October 2011 and the following action plan was agreed:-

The telephone system remains a problem, to try and alleviate this we will put up a poster reminding patients not to ring for results first thing in the morning. The introduction of internet booking using EMIS access should also help the number of phone calls.

The music has also received a mixed response and we will pilot soft classical music.

Next year we will try to email the questionnaire to improve patient coverage.

Opening on a Saturday remains a favourite option for extended hours. This year we will be having flu clinics on a Saturday as well.

THe doctors try to maintain patient continuity of care but this can be a problem when patients are seen by our rotating Registrars. The Reception staff will check patients are happy with their Registrar and if they wish to change to one of the Partners for continuity.

The idea of texting appointment reminders didn’t seem to be an issue as appointments missed give the GPs time for catching up on patient administration. This will be reviewed again next year.

The website will be updated to use it for more interaction such as an on-line discussion forum or to register for emailed newsletters and online booking.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.